A: To cancel your subscription or get a refund please contact customer service at [email protected] or call 1.800.347.6969. We can only...
A: Please email us at [email protected] with your comments, insights and suggestions. While we can't respond to every email, we will be...
A: Unfortunately, some iPad 1 users can experience problems with the app crashing. If this happens, you should be able to fix it by following these steps: Close all running apps. (Double-click the...
A: In your Library list, you'll see an “Archive” button to the right of each issue. Tap this button, and you will delete the issue from active storage on your device. At any time, you can always...
A: This problem happens occasionally when the iPad interrupts the processing of the issue. Typically, restarting the app will resolve the issue. If not, please take the following steps: Delete and...
A: If the issues you've purchased are not listed in your Library, please take the following steps: Make sure you're using the same iTunes account you originally used to purchase the...
A: If you purchased your subscription through Professional Artist, you may access your purchased issues or subscription on another iPad if you're signed in with the same iTunes account. Simply...
A: How you access your new issue depends on your operating system. Apple iOS5 operating system: New issues will download automatically in the Apple Newsstand folder, and you will be notified when...
A: Press and hold your finger on the screen to bring up the "Store" button and then tap it to access the in-app store. Here, you can subscribe to the magazine or buy single issues. Tap the price,...
A: We do not yet have a system in place to accommodate this subscriber request, but we are working on establishing this process and it should be set up shortly. For further information, please contact...
