Q: Why do I continue to receive bills after I have paid for my subscription?

A: Occasionally your payment and our invoice cross in the mail. If you continue to receive bills more than six weeks after you send your payment, please contact customer service at [email protected] or 1.800.347.6969 so that we can ensure your account has been properly credited. If you ordered through a third party such as a school subscription program or an online source other than Professional Artist.com, please check with them to ensure that your order was received and processed.