Q: My app keeps “crashing.”

A: Unfortunately, some iPad 1 users can experience problems with the app crashing. If this happens, you should be able to fix it by following these steps:

  • Close all running apps. (Double-click the Home button, press and hold on the app icons in the bottom list until they start “shaking”, then tap the “X” on each to close all apps).
  • Shut down the iPad. (Hold the Power key then slide the red bar when prompted).
  • Turn the iPad on again, and the app should now work fine.